Important
When ordering our perishable products, it’s very important that you choose a shipping option that will allow your order to arrive within two days.
All of our products have a money back guarantee!
Shipping Schedule
We ship Monday through Thursday, ensuring the best delivery range for our fresh time-sensitive products. Same-day shipments available before 2:00 PM Monday through Thursday.
Orders placed Friday through Sunday will be shipped during the next available shipping cycle.
If you select a shipping option that does not facilitate a safe shipping duration, we will do our best to contact you to make arrangements.
What’s Inside?
Our Packaging
Your order is expertly packed with great care by our fulfillment team. Our packaging is outlined below:
- Our corrugated boxes are clearly identified as “perishable” to ensure safe transportation.
- Everything is carefully placed inside a temperature-controlled styrofoam cooler and corrugated box.
- We use the industry’s best frozen-gel packs to keep your items nice and cold until it arrives at your doorstep.
- Each item is individually wrapped with individual labels for easy identification.
Your Box
- Our products are made with the highest-quality locally-sourced ingredients that come from reputable and sustainable sources.
- We include easy-to-follow reheating or cooking instructions for each item ordered.
- Our packaging is conveniently sized to fit in your fridge or freezer.
Your Order
- Frozen products may arrive partially thawed. You can refreeze but we do not recommend it.
- Thawed soups have a 5-day shelf life to guarantee quality
- Fresh King cakes should be consumed within 3 days of delivery. King cakes can only be frozen after they are fully cooked!
Our Guarantee
All products are guaranteed to be fresh and held to the highest quality standards. If there is any kind of delivery or shipment error, you will have the opportunity for a full refund or a re-mailing of your order.
All of our products are backed by a money back guarantee!
Special Requests
If you have any special requests or needs, please send us a message below and we will do our best to accommodate. For instance, if you place an order but need it by a certain date just let us know and we will do our best to ensure that your order arrives when you need it to.